If you're unhappy with your current Supported Independent Living (SIL) support, the good news is simple: you can change your SIL provider without changing address. Your home, your lease, and your place in it stay exactly as they are. This guide walks through how to change your SIL provider step by step, from checking your notice period through to onboarding the new provider, and explains what the 2026 SIL provider registration reform means for your choice.

You can change your SIL provider without moving house

You can change your SIL provider without moving house. Specialist Disability Accommodation (SDA) funds your home. Supported Independent Living (SIL) funds the support you receive inside it. They sit on separate lines in your National Disability Insurance Scheme (NDIS) plan, with separate providers and separate decisions. Changing one has no effect on the other.

That means you can change your NDIS provider without moving: your SDA residency agreement, your lease, and your bond stay exactly as they are, no matter which SIL provider you choose. For the fuller explanation of how the two funding types work, read how SDA and SIL funding work separately.

Your housing provider isn't a party to your SIL service agreement. Ending one arrangement and starting another doesn't touch your tenancy, your rent, or your address. If raising a problem with your support has felt tangled up with keeping your home, it isn't. The two stay separate the whole way through.

Step 1: confirm your decision and check your notice period

The decision to change SIL providers belongs to you, the participant, or to your authorised representative if you have one. Raising a problem with a support arrangement you've had for a while isn't always an easy conversation to start, and that's understandable. It's still your call to make.

Once you've decided, check your service agreement with your current provider for the notice or cancellation period you're required to give. Notice periods differ from one service agreement to the next, and a cancellation fee may apply if you don't give the notice specified. This varies by provider and by plan, so check your own agreement rather than assuming a figure.

The NDIS recommends lining up your new provider before you end the arrangement with your old one, so there's no gap in your support. The NDIS's own guidance on changing providers covers this in more detail. This right to choose your own supports sits at the centre of how the NDIS is meant to work, and changing your mind about a provider doesn't put that right, or your home, at risk. Support coordinators can also help you check what notice your specific agreement requires, if you'd rather not read the fine print alone.

Step 2: choose your new SIL provider

If you haven't chosen your new provider yet, this isn't the place to work through that decision. Two guides on our site already cover it in depth: read how to choose a new SIL provider for the full process, or work through 30 questions to ask before you commit if you're comparing a shortlist. Both cover funding fit, communication style, and how a provider handles changes like this one. Come back here once you've settled on a provider and you're ready to onboard them.

Step 3: onboard the new provider with your housing provider

Once you've chosen your new SIL provider, they'll need to be onboarded with your housing provider. In practice, this means the incoming provider completes a SIL Provider Details Form: their legal entity name, trading name, Australian Business Number (ABN), NDIS registration details, and a primary contact.

That information updates more than one record. It flows into communication channels and collaboration arrangements between your housing provider and your support team, so every system that held your old provider's details needs updating, not just one.

Your housing provider's role here is narrow, and deliberately so. We confirm the change directly with you, the participant, rather than acting on a report from either the outgoing or incoming organisation alone. We stay neutral between the two providers throughout. A housing provider should never imply that you need to keep a particular SIL provider to keep your home, and if one ever does, that's worth raising as a concern.

If your new NDIS SIL provider contacts us before you have, we'll still confirm the change with you before updating anything. That's the same process whether the change is amicable or difficult, and it protects you either way. We'll let you know once those records are updated, so you have that confirmation for your own files too.

Does my SIL provider need to be registered now?

From 1 July 2026, SIL providers must be registered with the NDIS Quality and Safeguards Commission. Previously, SIL carried an exemption that let unregistered providers operate; that exemption has now ended. Providers who were unregistered can keep operating while their registration application is in progress, provided they applied by 1 October 2026.

For your choice of provider, this means it's worth asking a current or prospective SIL provider directly about their registration status, particularly if you're partway through a change right now. You can also check the mandatory registration reform for SIL providers against the NDIS Commission's provider register.

We don't monitor or verify SIL provider registration status on anyone's behalf; that's a question for the provider and the NDIS Commission, not your housing provider. What we can say is that this reform sits alongside the change you're already making, not in place of it. The registration itself is about oversight and safeguards for you as the person receiving support, not about your housing arrangement. Whichever provider you choose, whether you're switching now or staying put, it's a reasonable question to ask alongside the usual ones about hours, communication, and fit. If you're mid-search right now, this is one more thing worth checking before you sign anything new.

Common questions about changing your SIL provider

A few more questions families and participants ask us about this process:

Can I self-manage my SIL funding during a change?

Self-management arrangements vary by plan and by how your funding is currently set up. Your support coordinator or plan manager can advise on what's possible for your specific plan and how a provider change affects it. Changing your SIL provider on its own doesn't change how your plan is managed, whether that's NDIA-managed, plan-managed, or self-managed.

Does the NDIS pay for SIL?

Yes, SIL is funded through a separate line in an NDIS plan when a participant meets the criteria for it. Read how SIL funding works in your NDIS plan for the full explanation.

How much do SIL providers charge?

Costs vary by provider, support hours, and location, so we won't quote a figure that goes out of date here. See what SIL providers typically charge for a current breakdown. Ask any provider you're considering for a clear rate breakdown before you commit.

Can my SDA and SIL provider be the same organisation?

Some providers offer both under one roof. Paramount doesn't: we provide SDA housing only, and every participant chooses their own SIL provider.

Whatever you decide about your support, the housing side of this stays simple. If you have questions about how a SIL change affects your tenancy with Paramount, call us on (03) 9999 7418 or email admin@paramounthomes.com.au. We're happy to talk it through.